Billing
Contracts
- Requesting contract termination in Brazil
- How to request a platform SLA verification?
- What does VTEX consider as revenues for invoice calculation?
- VTEX Agreement
- Accounts Payable - Brazil
- Accounts Payable - International
- Consumption tags used in the billing module
- Requesting a new environment
- How long does the platform take to identify my payment?
- Requesting a new environment
Registration data
Invoices
- What is the period considered for calculating my billing?
- How and when do I receive my invoice?
- How do I request a duplicate of my "boleto"?
- How to download the VTEX invoices
- Understanding the value of approved revenues
- Payment was made but not found. What should I do?
- How to temporarily unblock the Admin